Hi, hope you are doing well this week. Back open and heading towards increased sales.

I know you are probably focusing on operations right now, and that’s what I want to talk to you about this week.

Like I mentioned before, I get the opportunity to speak with hundreds of business owners each week – to listen and offer advice to help increase sales and their business. We share lots of ideas, and I feel very fortunate to be able to do that.

One of the topics we discussed this past week is now that most of the states and business have reopened at a reduced capacity, what is the contingency plan if one of your staff gets sick and heaven forbid contracts the virus?

Do you have a plan?

Does it involve quarantining some of your existing staff or just that staff member?

For how long?

Notifying your customers?

Increase sanitation?

Do you shut down for a day or two?

These are all good questions and only you can answer them. All I’m saying is to make sure you have a plan in place so if something does happen, you aren’t scrambling to figure out what to do. Once something like this gets posted on social media, it could be damaging to your business and your reputation if it’s not handled properly.

I suggest to seek out information from your National associations for your industry. Such as The National Restaurant Association for restaurant owners. They have guidelines that you can use to come up the plan that makes the most sense for your business.

Also, the National CDC has guidelines as well. Go to their respective websites to search out the information and make sure your staff knows your procedures.

I know you have lots to worry about right now and do not need one more thing on top of it to deal with. I just want to make sure you’re protected if something like this does happen. That way you can be in control and not the media.

Stay Strong, Stay the Course

Michael

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