(But This Comes Pretty Close)
Let me be brutally honest with you: there’s no magic bullet in restaurant marketing.
I know that’s not what you want to hear. You’re probably hoping I’ll tell you about some secret hack that’ll pack your restaurant overnight without any effort on your part.
But after 25 years in the restaurant business and helping over 5,000 restaurant owners grow their businesses, I can tell you the truth: success still comes down to the fundamentals you already know.
Great food. Great service. Great atmosphere.
Those aren’t optional. They’re the price of admission to stay in business.
But here’s what’s changed in the last few years: the fundamentals alone aren’t enough anymore. Your customers have more choices than ever. They’re busier than ever. And they’re constantly bombarded with marketing messages from every direction.
So while you’re focused on perfecting your recipes and training your staff (which you absolutely should be,)Â your customers are forgetting you exist.
The “Lagniappe Effect” That Changes Everything
Lagniappe is a Cajun French term for “a little something extra”. It refers to a small, complimentary gift or bonus given to a customer with a purchase, often as a gesture of goodwill.
The restaurants that are thriving right now aren’t just doing the basics well. They’re adding something extra that gives customers a reason to choose them over the competition.
And right now, people are responding to one thing more than anything else: giveaways.
Not discounts. Not loyalty programs. Not social media contests that require jumping through seventeen hoops.
Simple, straightforward giveaways that tap into basic human psychology.
Why Giveaways Work When Everything Else Fails
Think about the last time someone handed you a wrapped present. Even if it was just a small gift, you felt that little surge of excitement, right? That’s not an accident. It’s hardwired into our brains.
Psychologists call it “the lottery effect.” The possibility of winning something – anything – triggers the same reward centers in our brain that kept our ancestors motivated to hunt for food.
Your customers might not need another meal. They might not want to spend money. But they absolutely cannot resist the possibility of winning something.
That’s why restaurants running smart giveaway promotions are seeing results that seem almost impossible:
- Customers driving across town just to participate
- Dead weeknights suddenly becoming busy
- Slow seasons turning into profitable months
- Word-of-mouth marketing that actually works
The Promotion That’s Changing January Forever
Speaking of giveaways that work, let me tell you about something that’s been quietly revolutionizing how restaurants handle their slowest month of the year.
It’s called the Red Envelope promotion, and it might be the closest thing to a magic bullet I’ve ever seen in restaurant marketing.
Here’s how simple it is: In December, when your restaurant is already busy, you hand out sealed red envelopes to every customer. Each envelope has a prize printed on the outside. The envelope is stamped with “No Peeking – Open in January.”
Customers bring the envelopes back in January to see what they won.
That’s it. No apps to download. No complicated rules. No social media requirements. Just pure, irresistible curiosity.
Why This Works Better Than Everything Else
The genius of this promotion isn’t just the giveaway aspect. It’s the timing and psychology working together perfectly.
First, you’re using your busy season to solve your slow season. December is already packed, so handing out envelopes doesn’t require any extra marketing spend or effort. You’re just adding one simple step to what you’re already doing.
Second, you’re creating what psychologists call a “commitment device.” When someone takes that envelope, they’re not just accepting a prize – they’re making a mental commitment to return. And people hate breaking commitments, even small ones.
Third, you’re tapping into the most powerful marketing force in the world: curiosity. People will do almost anything to satisfy their curiosity. They’ll drive out of their way. They’ll change their plans. They’ll bring friends along for the experience.
The Results Speak for Themselves
Tom from Sluggo’s Sports Bar in Wisconsin did over $190,000 in his slowest month from a 65 person sports bar using this exact system. He told us, “They come back like kids on Christmas morning. They can’t wait to see what’s inside.”
Cheryl from Gianelli’s Pizza increased her January sales by $90,000. She was skeptical at first – “I mean, come on… customers are really going to come back in January just to open an envelope?” – but the results convinced her.
Patrick from Ajo Al’s Mexican Restaurant (6 locations in Arizona) calls this promotion “the one that continually makes January one of our busiest months of the year.”
Over the past 18 years, more than 5,000 restaurant owners have used this system to generate over $506 million in additional sales.
Beyond the Numbers: What This Really Means
But here’s what those numbers don’t tell you: this promotion doesn’t just increase sales. It changes the entire dynamic of your restaurant.
Your staff goes from dreading January to getting excited about it. Instead of cutting hours and worrying about layoffs, they’re asking for extra shifts.
Your customers stop seeing you as just another restaurant and start seeing you as the place that does something special. Something they can’t get anywhere else.
And you stop spending sleepless nights in December worrying about how you’ll make it through January.
The Foundation Still Matters
Now, let me be clear: this promotion won’t save a restaurant with terrible food or awful service. The fundamentals still matter. You still need to nail the basics.
But if you’re already doing the basics well, and you want to give your customers that “something extra” that makes you unforgettable, this is how you do it.
The Red Envelope promotion works because it’s built on solid psychological principles, it’s simple enough for anyone to execute, and it solves a real problem that every restaurant faces.
There might not be a magic bullet in restaurant marketing, but after watching this promotion transform thousands of restaurants over nearly two decades, I can tell you it’s the closest thing I’ve ever seen.
Michael Thibault
Known as “The Done For You Marketing Guy for Restaurants.” International Speaker on Restaurant Marketing. Published contributing author of 4 Marketing Books. Industry expert on Google Searches and Review Sites. Recovering Independent Restaurant Owner and Caterer of over 21 years. And, all-around good guy.






