See what I mean? People aren’t in the best moods right now, but they want what they want when they want it, how they want it.
They don’t care if you’re short-staffed or can’t get product because your supplier is short-staffed, and you’re last on the list for product because they’re taking care of the big boys first. I’m calling NOT FAIR!
Yet some of your customers, not all, find it necessary to take to the most harmful outlet they can find easily right at their fingertips to try and take you down!
That’s how people feel vindication in today’s digital world. They don’t want to talk to a human being about their experience and allow us to make it right. Nope, they would rather smile and walk out the door telling you that everything was fine.
Then they get in the cars and immediately grab their phones and jump on Yelp or some other review site, or heaven forbid your Google business listing, to let the entire world know that your restrooms were disgusting, and your menus were dirty, and it took Julie 10 minutes to get them their bill!
Oh, they are angry my friend. They are angry right now. Lots of it has to do with COVID, and some of it is just part of being in business in a digital world.
So as a business owner who cares about your business and your customers, what can you do?
Glad you asked, lol. I’m teaching a FREE Online Training Class on this exact topic.
I’m going to show you:
- The 3 things you need to do to protect your online reputation from any negative attack from an angry customer, your competitors, or an ex-employee.
- How to turn ANY negative review into a 5-star review and into CASH. (This even works on Yelp!)
- How 3 of our clients got to the top spots on TripAdvisor in the entire country for their restaurants categories and skyrocketed their sales. (I will show you exactly how we did this.)
- How you too can get to the top of Google, Facebook, and your review sites above your competition when your new customers are searching locally, so you capture the most new customers.
- And sooo much more!
You don’t want to miss this Live Event because we will be on live to answer all your questions on how to protect and use Google and your review sites to explode your sales.
And, I have a bunch of FREE stuff to give away to everyone who attends the live event next Tuesday at 2PM EST. (I have my biggest, bestest bonus yet that I am giving away for FREE. I promise you, you’ve never seen me give away something like this.)
It’s going to be epic! Don’t miss it.