Every restaurant owner knows the frustration – that one employee who’s consistently 15 minutes late, making your other staff wonder what else they can get away with.

In this video, I walk you through the exact conversation I have with chronically late employees. You’ll see the 3-strike system that’s worked across my 300+ employees – it’s fair, empathetic, and gets results because employees start managing themselves.

The Real Problem? It Starts Before They’re Even Hired

Here’s what most restaurant owners don’t realize – chronic tardiness, no-shows, and attitude problems aren’t really management issues. They’re hiring issues.

When you hire the wrong people, you spend your time playing referee instead of growing your business. But when you hire superstars from the start? These problems disappear.

The truth is, hiring great staff is actually a marketing function. Yep I said it.

You need the right system to attract quality candidates, filter out the problem employees before they walk in your door, and build a team that shows up ready to work.

That’s exactly what we help restaurant owners do at DFY Restaurant Marketing Systems.

Ready to Stop Playing HR Manager?

Schedule a free 15-minute call with one of our DFY Restaurant Marketing experts. We’ll show you our proven hiring system that helps you attract and hire superstar staff – so you can focus on running your restaurant instead of babysitting employees.

Because great employees don’t just happen. They’re hired with the right system.

Michael Thibault

Known as “The Done For You Marketing Guy for Restaurants.” International Speaker on Restaurant Marketing. Published contributing author of 4 Marketing Books. Industry expert on Google Searches and Review Sites. Recovering Independent Restaurant Owner and Caterer of over 21 years. And, all-around good guy.