Restaurant owners today should know that having a strong and engaging social media presence isn’t just an option. It’s an absolute necessity for thriving in the competitive restaurant industry. Gone are the days when word-of-mouth alone could fill your tables and keep...
I get this question A LOT. Because of our review management program for restaurant owners, we are frequently asked if paying to advertise on Yelp is a good thing. Does it bring in new customers and generate a positive cash flow? And the big question…, what happens if...
Influencers are the tastemakers of the digital age. They have the power to sway opinions and drive customers to your restaurant with a push of a button on their phones. This makes them them a valuable asset for any business looking to reach a wider audience. If...
Hey, we’ve all been there, right? Julie called off for her shift tonight. The meat purveyor’s truck broke down, so we have no steaks for tonight. There’s a customer on line 2 from last night that swears she got food poisoning from the fish. Sometimes it seems like it...
It’s inevitable that at some point you will have an unhappy customer, and they all head right to Yelp, right? Maybe they didn’t get the product they wanted, or their order arrived late, or maybe the service was just terrible, or they didn’t like the way the steak came...