Your success depends on the 3 S’s Of Restaurant Success. Systems (training, financial, operations, staffing, marketing, etc.) Staff (well-trained people you can count on.) Sales (a steady stream of customers coming in the door.) Last week, we discussed the first...
Running your own business ain’t easy. You know what I’m talking about, don’t you? Finding good staff. Dealing with crazy customers. Vendors that don’t deliver on their promises, trying to take advantage of you. All your competition clawing and...
How would it feel to not “have” to be at your restaurant every day? What if you didn’t worry about what was happening when you weren’t there, knowing everything would run exactly as you would like? What if your sales steadily grew, with no...
Effective marketing technique for under a buck? Say what? You can’t even get a Starbucks coffee anymore for under a buck. But, you can have a big impact on promoting your business using a pen, a specific type of card, and you or a staff member. It takes less than 10...
If you’ve been in the restaurant business for a while, you might remember hiring secret shoppers – people who would secretly dine with you and then provide feedback and suggestions for improvement. Now, every customer is a not-so-secret shopper, and they...