The 3 S’s Of Restaurant Success
How would it feel to not “have” to be at your restaurant every day? What if you didn’t worry about what was happening when you weren’t there, knowing everything would run exactly as you would like? What if your sales steadily grew, with no...
Effective Marketing Technique For Under .99¢
Effective marketing technique for under a buck? Say what? You can’t even get a Starbucks coffee anymore for under a buck. But, you can have a big impact on promoting your business using a pen, a specific type of card, and you or a staff member. It takes less than 10...
You Don’t Need A Secret Shopper – You Already Have One
If you’ve been in the restaurant business for a while, you might remember hiring secret shoppers – people who would secretly dine with you and then provide feedback and suggestions for improvement. Now, every customer is a not-so-secret shopper, and they...
The Search For The Perfect Restaurant
How do new customers find you, if you have a restaurant, auto repair shop, or retail store? Do you really know? Have you been through the process of your customer journey? It’s mind-blowing that 98.7% of your new customers do the same thing when searching for...
