Hospitality Or Service…Which One Does Your Staff Need To Know?
Well, which is it, Hospitality or Service? As the owner, you need to know and be prepared to explain the difference to help train your staff. As the restaurant owner, you aim to provide your guests with a memorable dining experience and then market the sh** out of it....
How Social Media Can Get You Hungry Customers
Restaurant owners today should know that having a strong and engaging social media presence isn’t just an option. It’s an absolute necessity for thriving in the competitive restaurant industry. Gone are the days when word-of-mouth alone could fill your tables and keep...
Should You Pay Yelp To Advertise Your Restaurant?
I get this question A LOT. Because of our review management program for restaurant owners, we are frequently asked if paying to advertise on Yelp is a good thing. Does it bring in new customers and generate a positive cash flow? And the big question…, what happens if...
How to Get Social Media Influencers Talking About Your Restaurant?
Influencers are the tastemakers of the digital age. They have the power to sway opinions and drive customers to your restaurant with a push of a button on their phones. This makes them them a valuable asset for any business looking to reach a wider audience. If...
Is Your Restaurant A Dumpster Fire?
Hey, we’ve all been there, right? Julie called off for her shift tonight. The meat purveyor’s truck broke down, so we have no steaks for tonight. There’s a customer on line 2 from last night that swears she got food poisoning from the fish. Sometimes it seems like it...
