Should You Pay Yelp To Advertise Your Restaurant?
I get this question A LOT. Because of our review management program for restaurant owners, we are frequently asked if paying to advertise on Yelp is a good thing. Does it bring in new customers and generate a positive cash flow? And the big question…, what happens if...
How to Get Social Media Influencers Talking About Your Restaurant?
Influencers are the tastemakers of the digital age. They have the power to sway opinions and drive customers to your restaurant with a push of a button on their phones. This makes them them a valuable asset for any business looking to reach a wider audience. If...
How To Prevent Your Next Bad Yelp Review
It’s inevitable that at some point you will have an unhappy customer, and they all head right to Yelp, right? Maybe they didn’t get the product they wanted, or their order arrived late, or maybe the service was just terrible, or they didn’t like the way the steak came...
It Went Viral – Now What?
What Does “Going Viral” Mean? “Uh oh, that pic of Johnny standing on the bus tub of lettuce just went viral!” You don’t want that to happen to you! Trust me. And like individuals, a viral event can make or break your small business. It can be a huge positive boost or...
You Don’t Need A Secret Shopper – You Already Have One
If you’ve been in the restaurant business for a while, you might remember hiring secret shoppers – people who would secretly dine with you and then provide feedback and suggestions for improvement. Now, every customer is a not-so-secret shopper, and they...
